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28 May 2012
Age is often in the news, whether it is young people’s exam results or the government’s recently proposed ‘granny tax’, which will affect about 40% of pensioners
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28 May 2012
We have zero tolerance on aggressive behaviour towards our employees.
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28 May 2012
It has now been just over six months since our first Anti-Social Behaviour Conference and we have some updates for you.
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28 May 2012
Our repairs service just keeps on getting better, thanks to suggestions made by customers during our Big Repairs Review.
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28 May 2012
Social Media has now reached an all time high with over 800 million people on Facebook alone - that’s 1 in 9 people on the planet.
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28 May 2012
The WM Housing App now available to download free!
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28 May 2012
In 2009, customers from Kemble, Harden (now Optima), Nexus and Whitefriars helped us develop a Customer Excellence Strategy.
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28 May 2012
Our Joint Group Customer Panel has been working with us to develop Local Offers –Service Agreements – which reflect the services customers really want. The first Service Agreements went live in April 2011. Others are being introduced this year.
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28 May 2012
During the summer months, we tend to experience an increase in what we call ‘sneak-in’ burglaries.
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28 May 2012
We are using an external company called ‘Silver Dialogue’ to conduct satisfaction surveys on our behalf.