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Welcome to Nexus Housing
Nexus Housing’s responsibilities are concentrated within the county of Worcestershire – an area with an unusually wide range of challenges for social housing which include the dynamic inner city communities of Worcester as well as small rural developments.
Thank you for wanting to find out about us and what we do.
Interested in renting a home from us?
Please click on Looking for a Home. These pages will tell you more about our work, help you apply for a home with us and, find properties for rent. 
Already living in one of our homes?
Please click on Already a Customer for help and advice. Here you can pay rent, report a repair or, bid for a new home.
Nexus Housing is a member of the WM Housing Group.
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What's New?
WM Signs Rural Housing Pledge
Rural Housing Week is a National Housing Federation initiative that highlights the importance of affordable housing in our rural communities.
Nexus customers are feeling ‘appy’
Taking another step into the digital era, we have now launched a Smartphone App for customers. The App is a free tool that allows customers to access services and report issues to us.
You can fix it
Introducing a new series of 'How To' repair videos to help you with simple repairs and issues that may come up from time to time.
Your views are important to us
Nexus Housing are using Silver Dialogue to conduct satisfaction surveys on our behalf. Silver Dialogue will be telephoning a random selection of customers every three months. We want to know what matters to you and help us identify what we need to focus on.
- More information and online survey
Scrutiny - Update!
Find out about progress in recruiting to the new independent customer scrutiny panels. Watch the videos below and go to our webpage for details on progress.
New 0300 number for reporting repairs UPDATE
0300 7906 555
Please read the link for information regarding our new 0300 number and charges associated with it.
Nexus is winner of the Worcestershire Compact Award 2011
On Monday 7th November, Nexus won the award after being nominated along with 23 others for the award for ‘Excellence in Partnership Working’.
Decorating at a discount
Did you know that all tenants and leaseholders can benefit from our Good Deal Card?
You can use the card at Dulux Decorating Centres and Jewson branches to buy paint and decorating materials at great discounts.
- Find out more about the Good Deal Card here
Nexus is now on Facebook!
Follow us on Facebook for all our news, information and comments.
Customers are number one
Nexus housing bosses are going ‘back to the floor’ for a week frontline working and job shadowing to see how a housing association can improve its customer service.
Staff go back to school to bring classroom back to life
Big-hearted staff swapped their hard hats for gardening gloves to give an outdoor classroom a makeover to benefit pupils at a Bromsgrove primary school.
Great Big Repairs Review
There were a number of positive comments, and many of you said you were satisfied with the current service levels. This is good to hear as a lot of improvements have been made in recent years.
Tenant Services Authority