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Welcome to Nexus Housing

Nexus Housing’s responsibilities are concentrated within the county of Worcestershire – an area with an unusually wide range of challenges for social housing which include the dynamic inner city communities of Worcester as well as small rural developments.

Thank you for wanting to find out about us and what we do.

Interested in renting a home from us?
Please click on Looking for a Home. These pages will tell you more about our work, help you apply for a home with us and, find properties for rent. image : Nexus logo

Already living in one of our homes?
Please click on Already a Customer for help and advice. Here you can pay rent, report a repair or, bid for a new home.

Nexus Housing is a member of the WM Housing Group. 



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What's New?
  • Rural Housing Week

    WM Signs Rural Housing Pledge

    Rural Housing Week is a National Housing Federation initiative that highlights the importance of affordable housing in our rural communities.

    • Read more
  • Smartphone App Out!

    Nexus customers are feeling ‘appy’

    Taking another step into the digital era, we have now launched a Smartphone App for customers. The App is a free tool that allows customers to access services and report issues to us.

  • Pupils celebrate play area

    4U @ Worcester Community Trust

    Supporting you into further education, employment, voluntary work or independent living.

    • See leaflet for more information  
  • You can fix it videos

    You can fix it

    Introducing a new series of 'How To' repair videos to help you with simple repairs and issues that may come up from time to time. 

  • Telephone Survey

    Your views are important to us

    Nexus Housing are using Silver Dialogue to conduct satisfaction surveys on our behalf. Silver Dialogue will be telephoning a random selection of customers every three months. We want to know what matters to you and help us identify what we need to focus on. 

    • More information and online survey
  • Customer Scrutiny

    Scrutiny - Update!

    Find out about progress in recruiting to the new independent customer scrutiny panels. Watch the videos below and go to our webpage for details on progress.

  • 0300 repairs update

    New 0300 number for reporting repairs UPDATE

      0300 7906 555

    Please read the link for information regarding our new 0300 number and charges associated with it.

    • What you need to know
  • Award Winners!

    Nexus is winner of the Worcestershire Compact Award 2011

    On Monday 7th November, Nexus won the award after being nominated along with 23 others for the award for ‘Excellence in Partnership Working’.  

  • The Good Deal Card

    Decorating at a discount

    Did you know that all tenants and leaseholders can benefit from our Good Deal Card?

    You can use the card at Dulux Decorating Centres and Jewson branches to buy paint and decorating materials at great discounts.

    • Find out more about the Good Deal Card here
  • Nexus now on Facebook

    Nexus is now on Facebook!

    Follow us on Facebook for all our news, information and comments.

    follow us on facebook

  • Back to the floor

    Customers are number one     

    Nexus housing bosses are going ‘back to the floor’ for a week frontline working and job shadowing to see how a housing association can improve its customer service.

    • Press release
  • Staff go back to school

    Staff go back to school to bring classroom back to life

    Big-hearted staff swapped their hard hats for gardening gloves to give an outdoor classroom a makeover to benefit pupils at a Bromsgrove primary school.

  • Repairs Review

    Great Big Repairs Review

    There were a number of positive comments, and many of you said you were satisfied with the current service levels. This is good to hear as a lot of improvements have been made in recent years.

    


Tenant Services Authority

 
Logo : Part of West Mercia Housing Group
Logo : Investors in excellenceLogo : iN business for neighbourhoods Logo : Investors in People Logo : Positive About Disabled People
Logo : Creating places where people are proud to live and work
Nexus Housing Association :: Apex 2 :: Apex Park :: Wainwright Road :: Worcester WR4 9FN :: T 01905 342600 :: E nexus@wmhousing.co.uk