Contact us

Opening times:
Our normal office opening times are:
9.00am to 5.00pm Monday to Friday. 

We are not available between 2pm and 3pm every Thursday due to staff training.

Nexus Housing
Apex 2
Apex Park
Wainwright Road
Worcester WR4 9FN 

01905 342 600  
Fax: 01905 342 601 

Email: nexus@wmhousing.co.uk

Repairs

Customer Contact Centre (24 hours)
for reporting a repair:

• Online : Repairs Reporting Tool
• Telephone : 0845 600 3441
• email : repairs@wmhousing.co.uk

The Customer Contact Centre is open 24 hours a dayFrom 8am – 8pm (Monday to Friday) you can report all types of repairs.

Between 8pm and 8am Monday – Friday and at weekends we only take emergency repair calls. If your repair is not an emergency, you will be asked to call back the next working day.