Data Protection

We protect your personal information. If you are a customer, we will use information and protect it in accordance with the Data Protection Act 1998. We are registered with the Information Commissioners Office and our registration number is Z9213185.

You can view our Residents Handbook  to see in more detail how we use information provided to us.

Your Rights

If we hold personal information about you, you have the right to view this information. If you want to view your information you should contact Nexus Housing on 01905 342 600. There is a £10 charge for this service to help towards administration costs and we will respond to you within 40 days of receiving your completed request form and £10 fee.

You have the right to know what and why information is collected, why it is used and who the information may be shared with.

You can also get information from the Information Commissioners office by visiting www.ico.gov.uk or calling its advice telephone line 016 2554 5745.